We’re all changing the way we manage our lives these days – from video work meetings and social gatherings to ordering our groceries and meals online.
One aspect of our daily lives that many of us may not need to shift due to the current pandemic is banking. Research from Deloitte shows that 73% of people with bank accounts use some kind of online banking service at least once a month, though there may be services available that many are not yet taking advantage of. And now is a great time for those other 27% to get on board as well.
While most credit unions and banks are offering drive-up services and limited lobby access, people can do most of their banking online or via a mobile app. It’s convenient, socially distant, secure, and safer than ever before.
Digital banking provides easy, 24/7 access and a real-time view of all your accounts. And more transactions are available online – like applying for a loan, paying bills or chatting with customer service. Most apps also offer the convenience of mobile check deposit, so there’s no need to visit a branch simply to make a deposit. Most credit unions or banks also offer person-to-person payment services that allow people to conveniently and quickly pay friends and family without needing cash or checks.
Banks and credit unions have safety protocols in place to keep accounts and information secure, and they are constantly working to improve security. Specifically, most mobile banking apps can be set to use biometrics such as a fingerprint or face identification in order to log in.
Keeping accounts secure takes both the bank and the customer. Even with the safety and convenience of digital banking, there are a few tips to make sure that digital banking transactions remain secure:
-Don’t use public Wi-Fi for any financial transactions. Wait until you’re on a secure, private network.
-Change your password regularly and don’t use the same password for other sites or apps.
-If your credit union or bank offers it, use two-factor authentication for your login to make it even more secure.
-Don’t provide your account information to anyone who contacts you claiming to be your financial institution.
-Be wary of suspicious emails that seem too good to be true – such as a money-making scheme that asks for account information.
For more banking safety and security tips, visit https://www.bellco.org/advice-planning/fraud-prevention.aspx.